Privacy Policy

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MS Roofing & Carpentry (We) is a Partnership business operating in the United Kingdom.  This privacy policy will explain how we use the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies?
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

• Personal identification information such as name, address, phone number, and email address.

How do we collect your data?

You directly provide most of the data we collect.  We collect data and process data when you:

• Register online or request a free quote via our website.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Via your internet browser cookies when you use or view our website.

How will we use your data?

We collect data so that we can:

• Respond to your request for a free quote.
• Email you with relevant product information or services we think you might like.
• Monitor the traffic and activity on our website.
• With your agreement, during order processing, we may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.
• With your agreement to cookies, we will share your data with our partner companies so that related advertising can be added to your general online experience.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights.  Every user is entitled to the following:

• The right to access - You have the right to request copies of any personal information that we hold.  We may charge you a small fee for this service.
• The right to rectification - You have the right to request that we correct any information you believe is inaccurate.  You also have the right to request we complete information you believe is incomplete.
• The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to processing your personal data, under certain conditions.
• The right to data portability - You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us at our email:  ms.roofing@hotmail.co.uk

Call us at:  +44 7801 419064

Or, write to us:  MS Roofing & Carpentry, 37 Shortacre, Basildon, Essex.  SS14 2LP

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  When you visit our website, we may collect information from you automatically through cookies or similar technology.  For further information visit https://www.aboutcookies.org.uk/

How do we use cookies?

We use cookies for one sole purpose:

• Understanding how you use our website.

What type of cookies do we use?

There are a number of different types of cookies, our website uses only two types:

• Functionality - We use these cookies so that we recognise you on our website and remember your previously selected preferences.  These could include what language you prefer and location you are in.  A mix of first-party and third-party cookies are used.
• Advertising - We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.  We may sometimes share some limited aspects of this data with third parties for advertising purposes.  We may also share online data collected through cookies with our advertising partners.  This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies 

You can set your browse not to accept cookies, and the above website tells you how to remove cookies from your internet browser.  However, in a few cases some of our website features may not function as a result.

Privacy policies of other websites

The MS Roofing & Carpentry website contains links to other websites.  Our privacy policy applies only to our website, so if you click through to another website, you should also read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page.  This privacy policy was last updated on 20th May 2020.

How to contact us

If you have any questions about MS Roofing & Carpentry's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at our email:  info@msroofing.co

Call us at:  01268 387777

Or, write to us:  MS Roofing & Carpentry, 37 Shortacre, Basildon, Essex.  SS14 2LR

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office:  https://ico.org.uk/global/contact-us/